Depique Beauty Return, Refund & Exchange Policy

At Depique Beauty, we take pride in the quality of our products and services. Due to the personal nature of skincare, beauty treatments, and cosmetic products, the following policies apply to all purchases.

Services

All services are final sale.

Once a facial, skincare treatment, waxing service, hair-removal service, makeup application, light-based treatment, or other beauty service has been performed, the service is considered completed and is non-refundable and non-exchangeable.

Results may vary from person to person depending on skin condition, sensitivity, age, lifestyle, medications, home-care routine, and other individual factors. Depique Beauty does not guarantee identical results for every client.

If you have a concern regarding a service, please contact Depique Beauty as soon as possible so we can review the situation. When appropriate, we may offer a follow-up evaluation or corrective service at our discretion. A follow-up or corrective treatment does not constitute an admission of fault and does not guarantee a refund.

Skincare & Beauty Products

For health, hygiene, and safety reasons, opened, used, tested, unsealed, or partially used skincare and cosmetic products are final sale and cannot be returned or exchanged.

Unopened and unused products in their original sealed packaging may be eligible for return or exchange within 14 days of purchase, provided the product remains in resalable condition and proof of purchase is available.

Approved refunds will be issued to the original form of payment.

Original shipping charges, delivery charges, and other service-related fees are non-refundable unless the return is the result of an error by Depique Beauty.

Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, leaking, or different from what you ordered, please notify Depique Beauty within 7 days of receiving the product.

Photos of the product, packaging, and proof of purchase may be required.

Once verified, Depique Beauty may offer one of the following:

• Replacement of the product

• Exchange for the correct product

• Store credit

• Refund when appropriate

The resolution will depend on product availability and the circumstances of the order.

Product Reactions & Sensitivities

Skincare products may affect individuals differently. A reaction, sensitivity, breakout, irritation, or lack of desired results does not automatically qualify a product for a refund.

Clients are responsible for reviewing product ingredients and informing Depique Beauty of known allergies or sensitivities before purchasing or receiving a treatment.

Patch testing may be recommended for certain products or services.

If a serious or persistent skin reaction occurs, discontinue use and seek appropriate medical care.

Exchanges

Eligible unopened products may be exchanged within the applicable return period.

Any price difference between exchanged products must be paid by the customer. If the replacement product costs less, the remaining balance may be issued according to Depique Beauty's approved refund or store-credit procedure.

Opened or used skincare and cosmetic products cannot be exchanged.

Sale, Promotional & Clearance Items

Products purchased as clearance, closeout, discontinued merchandise, final-sale merchandise, promotional bundles, or specially discounted items are final sale unless otherwise stated at the time of purchase.

Deposits, Packages & Prepaid Services

Deposits, booking fees, prepaid treatments, memberships, promotional service packages, and bundled services are non-refundable unless otherwise required by applicable law.

Once any portion of a package has been used, the package is considered partially redeemed and is not eligible for a cash refund.

Gift Cards

Gift cards are non-refundable and cannot be redeemed for cash except where required by law.

Shipping & Returned Packages

Customers are responsible for providing an accurate shipping address.

Depique Beauty is not responsible for delays or delivery problems caused by incorrect addresses provided by the customer.

Additional shipping charges may apply if an order must be shipped again because it was returned as undeliverable.

Final Policy

By purchasing a product, booking an appointment, or receiving a service from Depique Beauty, the customer acknowledges and agrees to this Return, Refund & Exchange Policy.

All completed beauty services are final.
Opened skincare and cosmetic products are final sale.
Eligible unopened products may be returned or exchanged within 14 days.

Depique Beauty reserves the right to review return and exchange requests individually and to refuse returns that do not meet the requirements of this policy.

This policy is subject to applicable consumer-protection laws.